COVID-19 UPDATE
At Anchovysderby, we’re taking the current global situation very seriously, and want to take this opportunity to let you know we are doing all that we can to keep our staff and customers safe. Please see below for updates regarding our methods and policies.
ONLINE
Our online store is operating and we’re still shipping internationally. We are working hard to ensure we are giving you the best possible service.
DELIVERY
For American customers:
We provide you with high-quality delivery services. Under normal circumstances, we will deliver the ordered products for you within two week.
For customers in other countries:
Our courier is working hard to ensure that the package is delivered to you. Please note that due to flight restrictions in certain countries/regions, delivery to certain destinations may be delayed. As flights and services will be cancelled in a short time, your order may be rerouted and cause delays. If your package is late and your chosen delivery service is not available, please contact us. If the shipping options in your country/region are no longer available or have changed after you place an order, we will contact you as soon as feasible to make other arrangements. Rest assured, we are doing our best to deliver your order to you as soon as possible!
RETURNS
We understand that it may take longer than usual to return an item in the current circumstances. Please inform us within 14 days of receipt of your parcel if you want to return any item in your order. If you then need a little more time to arrange to ship the parcel back, that's not a problem. Just let us know and we will try to help as much as we can.
For any queries please contact anchovysderby@outlook.com, please note that response times are likely to be longer due to higher demand in inquiries. Don’t forget to follow our Instagram @_Anchovysderby or sign up to our newsletter here and you’ll be the first to know any Anchovysderby updates. Take care, stay safe and please don't hesitate to reach out if you have any questions.